سیاسەی تایبەتی
Kurdolphin Privacy Policy
Last Updated: July 16, 2026
1. Introduction
Welcome to Kurdolphin ("we," "us," or "our"). We are committed to protecting your privacy and ensuring a safe, culturally respectful digital experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application (including our Expo-based mobile app), or engage with our e-commerce, news, and community features.
By accessing or using Kurdolphin, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
To provide and improve our services, we may collect the following types of information:
A. Information You Provide Directly
- Account Information: When you create an account, we may collect your name, username, email address, and password.
- E-commerce Information: If you make a purchase, we collect your shipping address, billing information, and order history. (Note: Full credit card details are processed securely by our third-party payment gateways and are not stored on our servers).
- Communications: Information you provide when you contact us, participate in surveys, or interact with our customer support.
- User-Generated Content: Comments, reviews, forum posts, or profiles you create on the platform.
B. Information Collected Automatically
- Device and Usage Data: We automatically collect information about your device, including IP address, browser type, operating system, mobile device identifiers (e.g., IDFA, Android ID), and pages you visit on our platform.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, analyze site traffic, and personalize your experience (e.g., recommending anime or manga based on your viewing history).
3. How We Use Your Information
We use the collected information for the following legitimate business purposes:
- To operate, maintain, and improve the Kurdolphin platform and mobile app.
- To process and fulfill your e-commerce orders and manage your account.
- To communicate with you about updates, promotions, or customer service inquiries.
- To monitor and analyze usage trends to enhance user experience and platform security.
- To comply with applicable laws, regulations, and legal processes in the Republic of Iraq and the Kurdistan Regional Government (KRG).
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Trusted Service Providers: We share data with third-party vendors who assist us in operating our platform (e.g., web hosting, payment processors, email delivery services, and analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
- Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental authority in Iraq/KRG, or to protect the rights, property, or safety of Kurdolphin, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account password.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request that we update or correct inaccurate information.
- Deletion: The right to request the deletion of your account and associated personal data, subject to legal retention requirements (e.g., keeping financial records for tax purposes).
- Opt-Out: The right to opt-out of marketing communications by clicking the "unsubscribe" link in our emails.
To exercise these rights, please contact us at the email provided below. We will respond to valid requests within a reasonable timeframe.
7. Children's Privacy
Kurdolphin is a general audience platform. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction). If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take steps to delete that information promptly.
8. Third-Party Links
Our platform may contain links to third-party websites, social media (e.g., Facebook, Instagram), or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will be revised accordingly. Your continued use of Kurdolphin after any changes constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
- Email: heldn100@gmail.com
- Platform: Kurdolphin